Frequently Asked Questions

1. What is meant by BioBalance?

BioBalance refers to the process of returning the biological organisms within an environment to levels that occur naturally. Haven™ by BioBalance has been specially formulated to Bio-Balance indoor mold levels that are elevated due to water leaks, or high humidity.

2. Is Haven safe for my children and pets?

Haven™ by BioBalance is a mixture of natural ingredients that poses no health risk to you, your children, or your pets. The Material Safety Data Sheet for Haven™ (avilable by reqeust) demonstrates this by listing no hazards. 

3. How long does the HavenFog treatment take?

When using HavenFog, a treatment should only require 15-30 minutes to treat a 12′ x 12′ room depending on size of fogger, followed by closing the room up for at least 4 hours (24 hours is recommended). The longer the room is closed up, the more effective the treatment.

4. How long does a mold treatment last?

Dealing with mold problems is a process. To properly deal with mold contamination follow the steps in our Mold Treatment Guide, which include the following. 

a. The source of the moisture that was feeding the mold must be eliminated.

b. Visible mold contamination must be removed.

c. A HavenFog or HavenMist treatment must be conducted.

If these three items are completed, mold contamination will not return. However, if moisture returns to the environment, mold may return as well.