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Mold Treatment Instructions & Support

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How-To Treat

HavenFog fogging machine treatment — applying citrus seed extract fog to eliminate indoor mold

Fogging

HavenMist spray bottle treatment — misting citrus seed extract solution on mold-affected surfaces

Misting

Carpet and furniture mold treatment preparation — BioBalance Haven treatment for soft surfaces

Carpet & Furniture

Surface mold treatment with BioBalance Haven — applying citrus seed extract to hard surfaces

Surfaces

Hydrogen peroxide pre-treatment step — preparing mold-affected surfaces before HavenFog or HavenMist application

Peroxide

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FAQs

1. What is meant by BioBalance?

BioBalance refers to the process of returning the biological organisms within an environment to levels that occur naturally. Haven™ by BioBalance has been specially formulated to Bio-Balance indoor mold levels that are elevated due to water leaks, or high humidity.

2. What should I know about people and pets during HavenFog treatment?

People and pets should not remain in the treatment area for extended periods during fogging. It is best to leave the fog undisturbed for 24 hours after fogging is finished. Re-entry after 12 hours is acceptable. Ventilate the treated areas when people or pets return.

Begin small particle cleanup 24 hours after fogging is finished. Follow the HavenFog instructions for your kit.

3. How long does the HavenFog treatment take?

Allow up to one hour for preparation, depending on how and where you will apply the fog. Application time depends on the size of the area being treated. Begin small particle cleanup 24 hours after fogging is finished. Cleanup time depends on the area to be cleaned and the thoroughness of the process. The treatment guide walks you through preparation, application, waiting, and cleanup as separate steps.

Application takes approximately two hours for a 3,000-square-foot area with the HavenFog Kit, or approximately one hour for a 1,000-square-foot area with the Mini Kit. These estimates cover application only.

People and pets should not remain in the treatment area for extended periods during fogging. It is best to leave the fog undisturbed for 24 hours after fogging is finished. Re-entry after 12 hours is acceptable. Ventilate the treated areas when people or pets return.

4. How long does a mold treatment last?

HavenFog is intended as a one-time treatment. Additional treatment may be needed if a significant mold problem has not yet been remediated or after another water event. Use HavenMist for continued maintenance.

People and pets may remain in the area throughout HavenMist misting. After misting, we recommend small particle cleanup by wiping or HEPA vacuuming. Cleanup may begin immediately after misting or at any later time.

Follow the Mold Treatment Guide for the complete process, including addressing the moisture source and removing visible mold contamination.

5. How do I fog my HVAC system?

To treat mold in an HVAC system, apply HavenFog near the return air intake while the system is running so the fog is distributed through the ductwork. Fog until the treated area shows a visible film, then allow the system to run for at least 30 minutes before closing up. For detailed step-by-step instructions, see our HVAC Mold Treatment guide.

6. How do I fog my car?

Park your car in a location where it can sit undisturbed for 24 hours (a garage is often the best option). Start your car and turn on either the heat or the air conditioning on high with it set to recirculate. Plug your fog machine into an extension cord outside of the vehicle. Place your fog machine in the vehicle (on the floor, or on a seat) and turn it on. Be careful not to cut the extension cord by slamming the car door. Fog the vehicle until a film develops on the glass. This often requires ~15 minutes with a small fog machine and 5-7 minutes for a large fog machine. Unplug the extension cord to kill power to the fog machine. Quickly open the car door, turn off the engine and remove the fog machine. Do not worry about the fog that escapes, it is inconsequential. Keep the car closed up for at least 24 hours.

7. How do I clean out my hot fog machine?

After each use of the hot fogging machine, remove the tube from the machine and put into a cup of 80% distilled water and 20% white vinegar and run the entire cup through the machine.

8. Is mold on cardboard dangerous?

Yes, mold on cardboard can pose a health risk. Indoor mold can contaminate the air, potentially causing health symptoms. Cardboard, made from wood fibers, is particularly prone to mold growth because it serves as an ideal food source when exposed to moisture, even at humidity levels above 60%. To maintain healthy air quality, it’s best to remove any moldy cardboard from your indoor space and store cardboard in dry, well-ventilated areas to prevent mold growth.

9. Can I prevent mold from growing in my home?

Yes, mold can be prevented by controlling moisture. Ensure your home is well-ventilated, use dehumidifiers in humid areas, fix leaks promptly, and regularly clean areas prone to moisture buildup like bathrooms and kitchens.

10. Can mold grow on non-porous surfaces like metal or glass?

Mold tends to grow on porous materials, such as wood, drywall, and cardboard, where it can find nutrients. However, mold can grow on non-porous surfaces like metal or glass if there is a layer of organic material (e.g., dust or dirt) and moisture present.

11. Can mold grow in HVAC systems?

Yes, mold can grow in HVAC systems if moisture is present. This can lead to mold spores being distributed throughout the home whenever the system is running. Regular cleaning and maintenance of HVAC systems, along with using high-efficiency filters, can help prevent mold growth.

12. Does humidity affect mold growth?

Yes, mold thrives in environments with high humidity (usually above 60%). Maintaining indoor humidity levels between 30-50% is recommended to prevent mold growth. Using dehumidifiers in areas prone to dampness can help reduce humidity levels.

Haven™ products are formulated by Walter Hayhurst, RPh, a registered pharmacist and founder of the Professional Compounding Centers of America (PCCA), using pharmaceutical-grade citrus seed extracts. BioBalance is led by Jeff Bookout (CMI, CMRC, AHERA Inspector; 20+ years, 4,000+ assessments) and JW Biava (CMI, CMRC, ISEAI Board Member; 100,000+ inspections).

Important: If you are experiencing serious mold-related illness or have immunocompromising conditions, we recommend consulting a credentialed Indoor Environmental Professional before beginning treatment. AirWell Environmental Consultants provides professional mold assessments in AZ, CO, NM, OK, and TX.